Spa
Etiquette
Preparing for your Experience
We invite you to check in at the Spa reception desk 30 minutes prior to your appointment. This will allow you time to relax in our steam rooms before your therapist welcomes you to discuss your expectations for your service. We kindly request that you arrive on time for your spa service. Late arrivals will be finished within the scheduled service time.
Spa Use And Admission
OH! Spa welcomes both hotel and non-hotel guests to enjoy all of our spa and salon services. A daily spa rate of $10 applies to each non-hotel guest for usage of the locker rooms, relaxation room, and steam rooms to enjoy before or after a spa service. Additionally, use of the Fitness Center and Pool is available to non-hotel guests for a $25 rate when combined with any spa services valued at $100 or more, and is complimentary for hotel guests.
Change and Cancellation Policy
Please allow 24 hours notice if you need to change or cancel your appointment to avoid being charged in full. A credit card number is required at the time of booking to reserve your appointment.
Gratuity
For your convenience, a 15% gratuity and a 5% service charge will be applied to your spa service.
Considerations
The spa is a tranquil and relaxing environment so cell phones are not allowed in any areas of the spa facility.
Hours
The spa facilities are open daily from 9 a.m. to 7 p.m. Advanced reservations are recommended to ensure preferred times.
Spa Boutique
We hope you bring home the calm and relaxation that OH! Spa embodies. You can find the products used by our therapists including Phytomer, Farmaesthetics, and Ilike, in our Spa Boutique.
Spa Attire
Robes and sandals are provided for your comfort and convenience to all spa guests.
Age Requirements
Guests must be at least 16 years of age to enter or use any of the spa facilities.
Health Conditions
Please inform us at the time of booking of any medical conditions or special needs. Expectant mothers are welcome at the Spa. Please allow the Spa Receptionist to guide you in selecting appropriate services.
Valuables
Please do not bring jewelry or valuables to the spa. We regret that we cannot be responsible for the loss or damage of any personal articles.
How to Enjoy a Massage/Spa Service.
Receiving a massage for the first time is one of the most relaxing and tranquil experiences. To put your mind and body at ease, we have created guidelines to ensure you receive the best benefits and results from your massage.
- Take a warm shower or enjoy time in the steam room before your massage or spa service.
- Our therapists are highly-trained in professionally draping the sheets and blankets over your body throughout the duration of your massage or spa service. Should you feel any unease or discomfort, please relay the information to your therapist.
- Before your spa service, you will be asked to fill out a spa consultation form. Inform your therapist of any areas of your body that are sore, tense, or injured. Your therapist will be more than happy to accommodate the massage to your liking. Any medical conditions such as pregnancy, recent surgeries, heart problems, or high blood pressure should be advised to your therapist during this consultation as well.
- If you are suffering from a cold, flu, or any type of skin rash, please do not hesitate to inform your therapist.
- During your spa experience, focus your attention on breathing slowly and deeply into a soothing relaxation state. Close your eyes and your massage experience has begun.
