Cottage check-in begins at 4 p.m. Check in at the Ocean House where upon arrival, you will be greeted by our guest relations team and receive your keys and temporary membership cards. From there, you will be personally escorted to your cottage where a brief orientation will be conducted.
During peak rental times, there may be a slight delay in cottage. Requests for an earlier check-in or delayed check-out must be approved in advance by Ocean House Destination Services. Approval is based on ability to reschedule housekeeping operations.
In the event of a delay in cottage readiness, you are welcome to use the resort facilities until your cottage is ready.
Please check out before 11:00 a.m. to avoid additional rental fees. Before you leave the cottage, dispose of all food items, turn off all lights and small appliances, secure windows and entries, and leave all keys at the Ocean House Front Desk to avoid re-keying charges.
Please be aware that there is a legal maximum occupancy allowed in your cottage (usually two guests per bedroom or sleeping room unless otherwise prescribed by the cottage owner). The maximum occupancy is stated on your rental agreement and will be strictly enforced.
To protect the cottage owners' property and to maintain the quiet, residential nature of Watch Hill, functions are limited in rental cottages and must be catered by the Ocean House.
So that rental guests may entertain in the home in small numbers, we have defined a function as a gathering having invitees totaling more than 1.5 times the maximum occupancy of the cottage—so a small dinner party is fine. If you would like to entertain a larger group, a few cottage owners have agreed to allow functions for an additional fee and on the condition that the function is organized and supervised by Ocean House. Please call our Catering and Conference Services department (401-584-7000) to discuss options and plan your function.
If You Have Guests
Please remember, for your invited guests to access the Ocean House, it will be necessary to contact your VIP Relations Manager to arrange guest passes at $20.00 per guest, per day.
Ocean House Club membership, for the term of the rental agreement, are included in bookings through Ocean House Cottage Rentals and are provided to cottage renters included in the rental contract. Your Ocean House Club membership cards, necessary for access to all resort facilities, will be issued in the name of each guest for the number of occupants allowed in your cottage. The cards will be issued according to information provided in advance to our Destination Services team. All charges will be billed to the name on the reservation. If separate billing accounts are needed, please notify our VIP Relations Manager in advance of your arrival to avoid a delay in processing the cards.
Membership under the rental agreement provides renters access to Ocean House’s private facilities including the Beach Club, the OH! Spa and Salon, Ocean House’s private golf club agreements, and resort and member dining facilities. All charges for services and activities will be billed to the guest according to the posted rates.
PLEASE NOTE: A membership card for each person is required for admittance to all Ocean House facilities. Purchases may be charged to the renter's cottage account which is established when the cottage reservation is made.
Ocean House Cottage Rental guests are eligible to attend special entertainment, parties and weekly resort activities. At our private golf facilities, Cottage Rental Guests may arrange tee times at prevailing rates. Ocean House Cottage Rental guests may enjoy the private beach, pools, showers and dressing areas as part of their membership. Other facilities are available at applicable rates.
At the OH! Spa, Ocean House Cottage Rental guests have access to fitness, squash, locker room, salon and personal services by appointment, at applicable rates. Club access is an exclusive privilege afforded only to Ocean House members, hotel guests, and cottage rental guests specified in the rental contract.
If a crib, highchair, or other specialty equipment is needed, please notify our VIP Relations Manager in advance of your arrival so that we can obtain these and place them in your cottage.
Please be sure to include paper products when shopping for your vacation. Linens, towels and "start up" supplies are included in the cottage for your convenience. Paper products, trash bags, personal amenities and groceries for your stay are not included in the rental.
Maintenance, Repairs and Housekeeping
Your cottage is thoroughly prepared and inspected prior to your arrival. However, if the cottage does not meet your expectations or a mechanical malfunction occurs, please notify the Ocean House immediately so we may correct the problem.
Daily, light housekeeping services may be arranged for an additional charge. Light housekeeping services include dusting and vacuuming of all rooms; cleaning bathrooms; cleaning the kitchen, loading/running the dishwasher, mopping floor, wiping counters and appliances; making beds and changing linens, as requested; sweeping porches and patios, wiping off outdoor furniture, emptying waste baskets and placing trash in outdoor receptacles.
This service is offered Monday through Sunday, excluding holidays. We require at least two weeks written notice to schedule this service. The charge for light housekeeping is an additional charge, not included in your cottage rental cost.
Rates are subject to change. You will be billed for this additional service, as follows:
3–4 bedroom home . . . $200 per visit 5–6 bedroom home . . . $250 per visit
Landscape and Pool Maintenance
Services are performed on a regular schedule determined by the cottage owner. However, a sudden storm may necessitate additional service. Some cottages have heated pools. Notify the resort in advance if you desire to heat the pool for an additional fee. It will take approximately 48 hours to bring the pool to a heated temperature.
Garbage collection occurs on Monday, Wednesday and Friday. Please place all garbage in the outdoor green refuse container provided. Please note that the service provider will not service any can filled over capacity or with the lid ajar.
Pets are not permitted. We are happy to suggest local kennels that will accommodate your pet.
Deposit and Cancellation Policy
A deposit equal to one night’s room rate and tax is due at time of booking except that 100% is due if arrival is less than thirty (30) days from booking. Guests may cancel by giving a minimum of thirty (30) days written notice before the date on which the rental is scheduled to begin. Any paid deposits will be refunded upon receipt of the cancellation notice. Deposits will not be refunded if cancellation or change is made within thirty (30) days of check-in. This policy is subject to change.